Shipping & Returns

Shipping & Returns

Shipping

We currently ship within the United States.

Orders are typically processed within 1–3 business days. Once shipped, delivery times usually range from 3–7 business days depending on location.

You’ll receive a shipping confirmation email with tracking information once your order leaves our facility.

Please note:

  • Orders are not shipped on weekends or holidays.

  • Shipping times may vary during peak seasons.

If your package arrives damaged or appears lost in transit, contact us and we’ll help resolve the issue.


Returns

If your board isn’t right for your kitchen, you can return it within 30 days of delivery.

To qualify for a return:

  • The item must be in its original condition

  • The return must be initiated within 30 days of delivery

Once the board is received and inspected, we’ll issue a refund to the original payment method.

If you need to start a return, contact us and we’ll guide you through the process.


Warranty & Trade-In

WORKSET boards are also backed by our 1-Year Warranty and Lifetime Trade-In Program.

For full details on those policies, visit our Guarantee page.


Questions

If you have any questions about shipping or returns, contact us at:

team@liveworkset.com

We typically respond within 1–2 business days.